1. Users can borrow materials either by themselves through One Search or by submitting a Request Form for interlibrary loans.
2. If borrowing in person at the library, users must present their ID card before checking out materials.
3. For physical books:
   3.1 It generally takes about 5 business days to prepare and deliver the book. If the requested book is currently on loan to another user, it may take longer. The librarian will inform you accordingly.
   3.2 The librarian will notify you of any associated costs and the status of your request via email or phone, as provided in your request form.
4. For electronic files:
   4.1 It takes 1-2 business days for the electronic files to be delivered. If the files are subscribed to by Khon Kaen University Library, there are no borrowing fees.
5. For photocopies:
   5.1 It generally takes about 5 business days to prepare and deliver the photocopies. If the requested book is currently on loan to another user, it may take longer. The librarian will inform you accordingly.
   5.2 The librarian will notify you of any associated costs and the status of your request via email or phone, as provided in your request form.

For further inquiries, please contact:

• Mrs. Yupa Duangpim: yupdua@kku.ac.th
• Ms. Nattharorn Liewprasert: nattle@kku.ac.th